Terms & Conditions

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at Hair Kandy, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Hair Kandy for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

Personal Information

All personal information you provide us with or that we obtain will be handled by Hair Kandy as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you. The information you provide is only available to Hair Kandy and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Hair Kandy to delete or correct the information held about you. By accepting the Hair Kandy Conditions, you agree to the above.

Force Majeure

Events outside of Hair Kandy's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Hair Kandy is released from Hair Kandy's obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.

Payment

All products remain Hair Kandy's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase.

All transfers conducted through Hair Kandy are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.

Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customer's own expense.

Additional Information

Hair Kandy reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Hair Kandy has the right to cancel the order and refund any amount paid in the best way. Hair Kandy shall also notify the customer of equivalent replacement products if available.

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All inquiries: hello@hairkandyatl.com

Return policy

Refunds are allowed. Hair Kandy products that are unworn and undamaged can be exchanged or refunded within 5 days from the date of purchase in store or delivery date of the goods when ordered online.

Customers will be able to exchange item(s) for an item(s) of equal or lesser value of the item(s) being exchanged.

NO REFUNDS WILL BE ISSUED FOR REFUSED OR ABANDONED SHIPMENTS.